Terms & Conditions
Roost & Co. Bin Rentals
Last Updated: August 2026
Thank you for choosing Roost & Co. Bin Rentals! By reserving our reusable moving totes, dollies, or other rental equipment, you agree to the following Terms & Conditions.
1. Rental Services
Roost & Co. Bin Rentals provides reusable 27-gallon moving tote rentals for residential and commercial local moves.
We proudly serve:
- Mesa County
- Delta County
- Montrose County
Local moves only.
2. Reservation Confirmation
Reservations are confirmed once payment has been successfully processed and you receive a confirmation email.
Please verify your delivery address, contact information, and rental dates before completing your reservation.
3. Rental Period
Your rental begins on the scheduled delivery date and ends on the scheduled pickup date selected during checkout.
If you need additional time, please contact us before your scheduled pickup date. Extensions are subject to availability and additional rental charges.
4. Delivery & Pickup
Roost & Co. delivers and picks up your reusable moving totes directly to and from your front door.
Delivery
- Totes will be delivered on your scheduled delivery date.
- If no one is home, we will leave the totes at your front door or another pre-approved location.
Pickup
On your scheduled pickup date, simply:
- Empty all totes
- Stack them neatly
- Place them outside your front door by 8:00 AM, unless another pickup time has been arranged.
No appointment is necessary.
If totes are not available for pickup, additional rental charges or return-trip fees may apply.
5. Tote Condition
Every Roost & Co. tote is professionally cleaned and sanitized before every rental.
Customers agree to return all equipment in substantially the same condition, allowing for normal wear and tear.
Normal scratches and scuff marks from moving are expected and will not result in additional charges.
6. Customer Responsibilities
The customer is responsible for all rented equipment during the rental period.
Customers agree to:
- Use the totes for normal moving and storage purposes only.
- Keep equipment reasonably clean.
- Protect equipment from theft, vandalism, or unnecessary damage.
- Return all equipment on the scheduled pickup date.
Equipment may not be used to:
- Store hazardous materials
- Dispose of trash or construction debris
- Store chemicals or flammable materials
- Transport illegal substances
- Modify, drill, paint, or permanently alter the totes
7. Damage or Loss
Customers are responsible for equipment that is lost, stolen, or damaged beyond normal wear and tear.
Replacement or repair charges may apply for:
- Missing totes
- Missing lids
- Broken totes
- Broken lids
- Missing tote dollies
- Excessive cleaning required
Normal wear from regular moving use is expected and will not be charged.
8. Late Returns
Equipment not available for pickup on the scheduled pickup date may incur additional rental charges until all equipment has been returned or recovered.
9. Payment
Payment is due at the time of booking unless otherwise agreed.
Accepted payment methods are displayed during checkout.
Prices are subject to change without notice; however, confirmed reservations will be honored at the quoted price.
10. Security Deposit
Certain rentals may require a refundable security deposit.
If applicable:
- The deposit amount will be displayed before checkout.
- Deposits may be used to cover unpaid balances, damaged equipment, or unreturned items.
- Remaining funds will be refunded after equipment inspection.
11. Cancellation Policy
Reservations cancelled at least 48 hours before the scheduled delivery date are eligible for a full refund.
Cancellations made less than 48 hours before delivery may be subject to a cancellation fee.
If Roost & Co. is unable to complete delivery due to incorrect information, inaccessible property, or customer unavailability, delivery fees may not be refundable.
12. Access to Property
By scheduling delivery and pickup, customers authorize Roost & Co. representatives to enter walkways, driveways, porches, or other accessible exterior areas necessary to deliver or retrieve rental equipment.
Customers are responsible for ensuring safe access to the delivery location.
13. Weather & Delays
While we strive to maintain scheduled delivery and pickup times, delays caused by severe weather, road closures, vehicle breakdowns, or other events beyond our reasonable control may occur.
If delays happen, we will communicate with you as soon as reasonably possible to arrange an updated delivery or pickup time.
14. Limitation of Liability
Roost & Co. Bin Rentals shall not be liable for indirect, incidental, special, or consequential damages arising from the rental or use of our equipment.
Customers assume responsibility for safely packing, lifting, transporting, and using rented equipment.
15. Indemnification
Customers agree to indemnify and hold harmless Roost & Co. Bin Rentals, its owners, employees, contractors, and representatives from any claims, losses, damages, liabilities, or expenses arising from the customer's use or misuse of rented equipment.
16. Privacy
Roost & Co. respects your privacy.
Customer information is used only to:
- Process reservations
- Schedule deliveries and pickups
- Communicate regarding your rental
- Improve our customer service
We do not sell or share your personal information with third parties except as required by law or to process your reservation.
17. Changes to Terms
Roost & Co. Bin Rentals reserves the right to modify these Terms & Conditions at any time.
The version in effect on the date of your reservation will apply to your rental.
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